The double-edged sword of sharing data online

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Sword Swallowing

At Ceeblue, Data Privacy is an issue as near to our heart as the sword is to the gentleman’s heart above.

We recently published our Customer Data Processing Statement here.

This process opened the door to a discourse about data processing in general, and also about Ceeblue in particular, which you can read below:

Our Philosophy on Online Data Privacy

Sharing personal data online is a double-edged sword. On the one hand, it opens up a world of possibilities, allowing access to services and features that only exist in this melding of commerce and knowledge we call the internet. On the other hand, it opens individuals up to being targeted or taken advantage of, from the self-doxxing of social media to outright identity theft.

From online shopping habits to personal preferences, companies have access to an unprecedented amount of data about their customers. However, with great power comes great responsibility™. It’s essential for companies to take data privacy seriously and protect their customers’ data from potential breaches.

First and foremost, protecting customers’ data privacy is crucial for building trust. Customers are more likely to do business with companies they trust, and a data breach can quickly erode that trust. When customers share their personal information with a company, they expect that information to be kept secure. A data breach can lead to identity theft, financial losses, and other serious consequences for customers, eroding their trust in the company and damaging its reputation.

Furthermore, data privacy is a legal requirement in many jurisdictions. Laws such as GDPR impose strict requirements on companies to protect their customers’ data privacy. Companies that fail to comply with these laws can face severe penalties, including fines, legal action, and reputational damage.

Sword Swallower

In addition to legal requirements and building trust, protecting customers’ data privacy is also essential for ethical reasons. Customers have a right to privacy, and companies have a responsibility to respect that right. Failure to protect customers’ data privacy can lead to breaches of confidentiality, discrimination, and other unethical behaviors.

Finally, protecting customers’ data privacy is also good for business. Companies that prioritize data privacy can use it as a competitive advantage. By offering customers greater protection for their personal information, companies can differentiate themselves from their competitors and build a loyal customer base.

Protecting customers’ data privacy is essential for building trust, complying with legal requirements, acting ethically, and achieving business success. Companies that prioritize data privacy can build strong relationships with their customers, avoid costly legal penalties, act ethically, and gain a competitive advantage.

How Ceeblue handles customer data

As an EU-based cloud provider, Ceeblue takes great pains to provide our customers with firm commitments regarding the processing of both their data and their customers’ data. 

Due to the nature of what we do, our data processing is less “processing” and more “handling,” just like a logistics company. We take our customer’s video, pallet it up in the best way possible, shoot it off on the fastest route to its destination, see that it’s delivered safely, and then our job is done.

We have no need to make records of what is shipped, nor to whom, but we do need to know where to pick it up and where it’s going. We also need to know what kind of recipient we will be delivering to, as this determines our last-mile delivery. We’re not going to deliver a package to a houseboat by the same means as to someone living in a high-rise apartment.

So in real-world terms this translates to geodata and IP addresses. This data tells us where the pick-up is and where the drop-off is, as well as the browser user-agent, which tells us what device and operating system will be displaying the content. None of this data is persistently stored.

All of this data is essential in order to provide our services, and it is all anonymous. We do not associate specific users to any data that we process.

Ceeblue knows that GDPR and Schrems II are indispensable to our customers operating in Europe, and we take every measure possible to ensure compliance.

Ceeblue Delivery Truck

Ultimately, our goal in terms of the data we process is to provide a secure, reliable, and compliant live-streaming and transcoding platform that customers know they can trust to support their own platforms and services.

We invite you to take a look at our data policies in more detail as described on the linked data-processing statement.

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